Resume
Posted by Lori Dorn on August 22nd, 2006LORI R. DORN
email: lori at hrlori.com
website: hrlori.com
SUMMARY OF QUALIFICATIONS
Skilled Human Resources professional with proven expertise in Employee Relations, Performance Management, Legal Compliance, Workplace Grievance and Harassment Investigations, Legal Complaint Response, Handbook/Policy Development and Implementation, Leave Administration, Management Coaching, HR and Administrative Staff Supervision, HRIS, Payroll and Benefits Administration.
EXPERIENCE
Human Resources Business Partner
08/06 - present
Company Confidential, Redwood Shores, CA
Manage Human Resources Department at computer accessories company. Advise managers and supervisors with employee development, hiring, evaluation, discipline, and termination decisions. Create and update job descriptions. Update Employee Handbook and HR policy as needed. Work with management to maintain legal compliance and ensure consistent application of company policies. Assess company risk regarding terminating employees and advise appropriately. Oversee company recruiting initiatives, HR data input, immigration, and employee relocation. Supervise receptionist.
Human Resources Manager
10/01 - 05/06
Walden House, Inc, San Francisco, CA
Managed Human Resources Department for non-profit substance abuse and mental health treatment organization of 500+ employees at various locations throughout California. Performed all aspects of employee relations. Advised management with employee hiring, evaluation, discipline, and termination decisions. Created and updated job descriptions. Mediated conflict resolution between employees at various levels. Worked closely with management to ensure compliance with Local, State, and Federal employment laws ensuring consistent application of company policies. Acted as Agency representative in unemployment, Small Claims and DFEH/EEOC hearings and mediations. Responded to legal complaints from HRC, EEOC/DFEH, etc. Conducted new hire orientations and HR related trainings for supervisory staff. Performed exit interviews as needed. Investigated all employee grievances, including violations of Agency harassment and discrimination policies. Conducted FLSA audits and suggested corrective action. Updated Employee Handbook and HR policy as needed. Administered ADA, FMLA, CFRA and PDL programs Supervised Agency Payroll, Recruiting and Benefits staff.
Human Resources Manager
10/00 - 8/01
Freestyle Interactive, San Francisco, CA (position eliminated; company acquired by Aegis Group in 2003)
Responsible for all Human Resource functions at online design firm. Administered employee benefits and maintained personnel records. Recruited creative, administrative, marketing and technical staff. Coordinated new hire process and orientation. Conducted exit interviews. Created and implemented HR policy. Worked with executive staff in morale and team building initiatives. Created and updated Employee and Manager Handbooks. Worked with counsel to ensure company legal compliance.
Human Resources/Office Manager
6/99 - 9/00
COMPUTEC MEDIA U.S.A., Inc./Incite Magazine, San Francisco, CA (company closed American operations in 2000)
Developed and implemented Human Resource policy and procedure for computer game magazine. Conducted interviews and new hire orientation. Administered employee benefit plan and maintained employee personnel records. Coordinated hiring and salary increases. Advised on corrective action/probation plans and conducted exit interviews. Administered payroll. Worked in conjunction with executive staff in resolving employee concerns and/or problems. Investigated all employee grievances. Created and updated Employee Handbook. Oversaw all office purchasing and price coordination with vendors. Supervised administrative team of five.
Accounts Receivable Administrator
9/97 - 6/99
Susquehanna Broadcasting / KNBR & KFOG Radio, San Francisco, CA
Responsible for daily receivables of multi-million dollar radio stations. Prepared daily deposit and ensured all cash was posted correctly to the aging report. Made necessary collection calls on delinquent accounts. Ran weekly invoices and prepared special billing. Assisted sales staff with individual accounts. Researched credit applications. Maintained client relations with local and national advertising agencies. Prepared financial month end reports.
CONSULTING
Performed HR functions for clients on a contract basis. Duties included developing policy and procedure, management coaching, compliance review/advice and other functions as needed.
Clients include:
Bridgeport Financial, San Francisco, CA
Dogster, San Francisco, CA
Mule Design, San Francisco, CA
Laughing Squid, San Francisco, CA
EDUCATION
State University of New York (SUNY) at Binghamton, Binghamton, NY
Awarded B.A. in English/Creative Writing
New School for Social Research, New York, NY
Awarded M.A. in Media Studies
San Francisco State University, San Francisco, CA
Awarded Certificate in Human Resources Management
MEMBERSHIPS
Society for Human Resource Management (SHRM)
Professional member since 1999
