Resume

LORI R. DORN

email: lori at hrlori.com
website: hrlori.com

 
SUMMARY OF QUALIFICATIONS

Skilled Human Resources professional with proven expertise in Employee Relations, Performance Management, Legal Compliance, Workplace Grievance and Harassment Investigations, Legal Complaint Response, Handbook/Policy Development and Implementation, Leave Administration, Management Coaching, HR and Administrative Staff Supervision, HRIS, Payroll and Benefits Administration.

 
EXPERIENCE

Human Resources Consultant
2000 – present
HRLori Inc.

Perform HR functions for clients on a contract basis. Services include developing policy and procedure, job description creation, management coaching, compliance review/advice and other functions as needed.

Clients include:
Dogster, San Francisco, CA
Mule Design, San Francisco, CA
Laughing Squid, San Francisco, CA
Red-Indigo, Walnut Creek, CA
Bridgeport Financial, San Francisco, CA
 

Human Resources Director
October 2008 – January 2010
Federated Media Publishing, San Francisco, CA (position eliminated)

Managed Human Resources Department at online advertising company. Performed all aspects of employee relations. Advised managers and supervisors with employee development, hiring, evaluation, discipline, and termination decisions. Acted as liaison between employees and outsourced payroll company. Created and updated job descriptions. Updated Employee Handbook and HR policy as needed. Worked with management to maintain legal compliance and ensure consistent application of company policies. Assessed company risk regarding terminating employees and advise appropriately. Oversaw company recruiting initiatives and HR data input.

 
Human Resources Business Partner
August 2006 – October 2008
Kensington Computer Products Group, Redwood Shores, CA

Manage Human Resources Department at computer accessories company. Advised managers and supervisors with employee development, hiring, evaluation, discipline, and termination decisions. Created and updated job descriptions. Updated Employee Handbook and HR policy as needed. Worked with management to maintain legal compliance and ensure consistent application of company policies. Assessed company risk regarding terminating employees and advised appropriately. Oversaw company recruiting initiatives, HR data input, immigration, and employee relocation. Supervise receptionist.

 
Human Resources Manager
October 2001 – May 2006
Walden House, Inc, San Francisco, CA

Managed Human Resources Department for non-profit substance abuse and mental health treatment organization of 500+ employees at various locations throughout California. Performed all aspects of employee relations. Advised management with employee hiring, evaluation, discipline, and termination decisions. Created and updated job descriptions. Mediated conflict resolution between employees at various levels. Worked closely with management to ensure compliance with Local, State, and Federal employment laws ensuring consistent application of company policies. Acted as Agency representative in unemployment, Small Claims and DFEH/EEOC hearings and mediations. Responded to legal complaints from HRC, EEOC/DFEH, etc. Conducted new hire orientations and HR related trainings for supervisory staff. Performed exit interviews as needed. Investigated all employee grievances, including violations of Agency harassment and discrimination policies. Conducted FLSA audits and suggested corrective action. Updated Employee Handbook and HR policy as needed. Administered ADA, FMLA, CFRA and PDL programs Supervised Agency Payroll, Recruiting and Benefits staff.

 
Human Resources Manager
October 2000 – August 2001
Freestyle Interactive, San Francisco, CA (position eliminated; company acquired by Aegis Group in 2003)

Responsible for all Human Resource functions at online design firm. Administered employee benefits and maintained personnel records. Recruited creative, administrative, marketing and technical staff. Coordinated new hire process and orientation. Conducted exit interviews. Created and implemented HR policy. Worked with executive staff in morale and team building initiatives. Created and updated Employee and Manager Handbooks. Worked with counsel to ensure company legal compliance.

 
Human Resources/Office Manager
June 1999 – September 2000
COMPUTEC MEDIA U.S.A., Inc./Incite Magazine, San Francisco, CA (company closed American operations in 2000)

Developed and implemented Human Resource policy and procedure for computer game magazine. Conducted interviews and new hire orientation. Administered employee benefit plan and maintained employee personnel records. Coordinated hiring and salary increases. Advised on corrective action/probation plans and conducted exit interviews. Administered payroll. Worked in conjunction with executive staff in resolving employee concerns and/or problems. Investigated all employee grievances. Created and updated Employee Handbook. Oversaw all office purchasing and price coordination with vendors. Supervised administrative team of five.

 
Accounts Receivable Administrator
September 1997 – June 1999
Susquehanna Broadcasting / KNBR & KFOG Radio, San Francisco, CA

Responsible for daily receivables of multi-million dollar radio stations. Prepared daily deposit and ensured all cash was posted correctly to the aging report. Made necessary collection calls on delinquent accounts. Ran weekly invoices and prepared special billing. Assisted sales staff with individual accounts. Researched credit applications. Maintained client relations with local and national advertising agencies. Prepared financial month end reports.

 
EDUCATION

State University of New York (SUNY) at Binghamton, Binghamton, NY
Awarded B.A. in English/Creative Writing

New School for Social Research, New York, NY
Awarded M.A. in Media Studies

San Francisco State University, San Francisco, CA
Awarded Certificate in Human Resources Management

 
MEMBERSHIPS

Society for Human Resource Management (SHRM)
Professional member since 1999

Northern California Human Resources Association