LORI R. DORN
email: lori at hrlori.com
website: hrlori.com
SUMMARY OF QUALIFICATIONS
Professional Summary
Skilled professional who enhances Human Resources initiatives by accomplishing established goals and driving results. Provides policy interpretation and ensures accurate and consistent application of organizational policies and procedures in accordance with State and Federal law. Highly adaptable with a strong ability to envision and implement smart solutions across all levels of the organization. Keen ability to partner with various departments to understand business objectives and identify corresponding Human Resources needs.
Experience
6/00 – present
HRLori, New York, NY
Human Resources Consultant
Perform HR functions for clients on a contract basis. Services include developing policy and procedure, job description creation, management coaching, compliance review/advice and other HR functions as needed.
Clients: blip.tv, Dotgo, enVie Interactive, Dogster, Mule Design, Laughing Squid, and Bridgeport Financial
10/08 – 1/10
Federated Media Publishing, San Francisco, CA (position eliminated)
Human Resources Director
Sole HR for growing online advertising company of 91 full-time employees in San Francisco, New York and Toronto. Performed HR functions such as recruiting, hiring, termination and discipline. Provided evaluation and risk assessment of employee related issues such as harassment and termination. Implemented and maintained HR initiatives including succession planning. Facilitated training programs, including bi-annual harassment avoidance training for all company management.
Outcome:
- Conducted extensive analysis of existing organization and developed plan to update all policies, procedures and operations.
- Managed relationship with Professional Employer Organization (PEO), handling payroll, benefits, unemployment and workers’ compensation. Oversaw company-wide HRIS implementation and subsequent employee user training during change in PEO vendor.
- Investigated incidents of inappropriate conduct, harassment and indiscretion in a timely manner successfully resolving the issues and saving the organization both time and money in avoiding court proceedings.
- Established and implemented company’s online performance management program ensuring annual assessment compliance for all employees.
10/06 – 9/08
Kensington Computer Products, Redwood Shores, CA
Human Resources Business Partner
Managed Human Resources department for the computer accessories division of a large consumer products company. Partnered with various departments in Redwood Shores, CA and Burnaby, Canada. Authored sections of company policy and procedure manual, outlining payroll, background checks, breaks, vacation, benefits, at-will statement, legal regulations (i.e. ADA) and performance expectations. Had oversight of all employee relations including performance evaluation, progressive discipline, mediation of staff disputes and grievance procedures in accordance with State and Federal laws. Processed all new-hire, benefits, leave, termination and payroll paperwork, ensuring 100% compliance with regulatory mandates. Supervised administrative staff.
Outcome:
- Proactively sought out unique recruiting techniques through targeted job boards thus saving the company thousands of dollars.
- Investigated incidents of inappropriate conduct, harassment and indiscretion in a timely manner, resulting in no legal claims or legal violations during the 2 years of my employment.
- Improved staff orientation, training, professional development, and mid-level management thus resulting in better hires and increased employee retention.
- Acted as key Business Unit Partner for company-wide strategic HR initiatives including succession planning and performance management initiatives.
- Acted as division trainer for company-wide HRIS business system implementation.
10/01 – 5/06
Walden House, Inc, San Francisco, CA
Human Resources Manager
Managed Human Resources Department for non-profit substance abuse and mental health treatment organization of 500+ employees at various locations throughout California. Advised management with employee hiring, evaluation, discipline, and termination decisions. Investigated all employee grievances, including violations of harassment and discrimination policies. Mediated conflict resolution between employees at various levels. Worked closely with management to ensure company-wide compliance with employment laws through monthly in-house trainings and coaching sessions. Performed exit interviews, gathering and processing the information for management review. Administered ADA, FMLA, CFRA and PDL programs. Supervised Payroll, Recruiting and Benefits departments.
Outcome:
- Responded to legal complaints from HRC, EEOC/DFEH and other legal agencies. Acted as organization representative in unemployment, Small Claims and DFEH/EEOC hearings and reduced the number of unemployment claims against the organization by 35%.
- Conducted FLSA audits and suggested corrective action leading to organizational status correction and overtime payments before any claims were brought before the Labor Board.
10/00 – 8/01
Freestyle Interactive, San Francisco, CA (position eliminated)
Human Resources Manager
Sole HR for small interactive design firm of 35 employees. Created and updated Employee and Manager Handbooks. Coordinated with legal counsel to ensure company regulatory compliance. Recruited creative, administrative, marketing and technical staff using focused recruiting tactics such as targeted websites and hiring fairs. Implemented and administered employee on-boarding and orientation. Conducted exit interviews and ensured proper employee exit procedures including final check and COBRA arrangement. Administered employee benefits and maintained personnel records.
Outcome:
- Created and implemented agency-wide HR policy. Worked with executive staff with morale and team building initiatives.
- Researched, developed curriculum and conducted management training covering federal/state employment laws, payroll regulations and sexual harassment avoidance thus avoiding any legal claims during my tenure.
6/99 – 9/00
Computec Media U.S.A., San Francisco, CA (company closed in 2000)
Human Resources/Office Manager
Sole HR and Office Manager for magazine of 70 employees. Worked in conjunction with executive staff in resolving employee concerns. Advised on corrective action/probation plans. Created Employee Handbook ensuring State and Federal compliance. Conducted employee exit interviews and proper exit procedures. Oversaw all employee benefit plans. Coordinated applicant recruiting, hiring and employee orientations. Oversaw all office purchasing and price coordination with vendors. Supervised administrative team of five.
Outcome:
- Investigated major sexual harassment claim against the company. Interviewed all pertinent witnesses and made written recommendations to management as to how to proceed.
Education
State University of New York (SUNY) at Binghamton, Binghamton, NY
Awarded B.A. in English/Creative Writing
New School for Social Research, New York, NY
Awarded M.A. in Media Studies
San Francisco State University
Awarded Certificate in Human Resources Management
Core Competencies
Employee Relations * Performance Management * Legal Compliance * Harassment Investigation * Policy Development and Implementation * Leave Administration * Management Coaching * Staff Training * Staff Supervision * Recruiting/ATS * HRIS/ Payroll Systems * Benefits Administration * Compensation Analysis * Proficient with both PC and Mac * Basic HTML
