It’s always best practice to have an exit procedure for all employees, especially for those who have access to your social media accounts. HMV, a beleagured UK company that is currently under the administrators at Deloitte, LLP found out the hard way.
This has gotten a great deal of press today, so no need to bore with the details. Needless to say, the company regained control over their Twitter feed, deleted the above Tweets and is now offering a 25% discount upon purchase.
I’m sorry to say it, but this could have easily been avoided.
Lesson learned?